Our Professional Services for Slack
Set Up & Adopt
Accelerate transformation
Launch offerings provide accelerated guidance on setting up Slack and platform design, as well as preparing users for these new ways of working through training and learning programs based on Slack's best practices
Accelerate transformation
Accelerate transformation
These offerings amplify the benefits of integrations by optimizing business processes and fostering widespread adoption throughout the enterprise
Managed Services
Managed Services
Managed services help enterprise clients drive maturity with Slack and C360. Our platform experts focus on the daily management of Slack while providing insights and generating more value.
Set Up & Adopt Offerings
- Kickstart: Get ready to rock your workplace with Golden Gate Grid! We set up, design, and provision Slack to fit your organization like a glove. Plus, we prep your team for new, exciting ways of working with a bunch of use cases—all cherry-picked from the best practices. Whether you're a small startup, a bustling mid-size, or a big enterprise, our Launch packages are tailored just right to meet your needs. Let's make work fun againHealth Assessment
- Health Assessment: Golden Gate Grid is on a mission to spice up your Slack collaboration! We’ll take a good look at how your team, admins, and partners are using Slack and cook up a plan to boost engagement and crank up productivity. Get ready to see Slack in a whole new light
- Sales Elevate: Accelerate the adoption of Slack Sales Elevate with solution design, customization, effective enablement, and smooth change management.
Accelerate transformation Offerings
- Discovery Workshop: Join the Golden Gate Grid specialists for a dynamic workshop where we’ll craft a killer strategy and roadmap to transform your organization with Slack. It’s all about speeding up your journey to smashing those business goals. Ready to make some serious moves? Let’s get strategic and have some fun along the way with our expert team!
- Scale for Growth: Let's kick things up a notch! We'll help you seize identified opportunities to extract more value from Slack and effectively scale the platform to match your business needs. Ready to elevate your game? Let's make Slack work harder for you
- Process Optimization: Rev up your business processes with killer Slack workflows, apps, integrations, and more. We’re here to ensure you get real value with tailor-made change management and user enablement. Whatever your needs, we’ve got an option to match your scale and complexity. Let’s get optimizing!
- Accelerator App: Speed up the goodies from Slack and smooth out your common business processes with a snazzy solution from our Services App Library.
- C360 Pilot: Craft and roll out a slick C360 integration targeted at a key use case within your line of business. We’ve got the change management and enablement covered, so you can hit the ground running.
- C360 Transformation: Dive into a complete business process makeover! We’ll strategize and redesign to fully harness the power of Salesforce clouds, with Slack as your central productivity hub.
Managed services Offerings
- Comprehensive Slack Management: Let our team of experts take care of the daily management of Slack in your organization, ensuring optimal and continuous operation. We handle everything from initial setup to technical support and updates, so you can focus on what you do best.
- Advanced Support: We provide a superior level of support with priority access to our Slack experts. This includes rapid problem resolution, strategic advice, and personalized support to ensure that Slack operates smoothly in your business environment.
- Proactive Monitoring: We use advanced tools to monitor your Slack implementation in real time, identifying and resolving issues before they affect your business. This service includes regular reports on the performance and health of your Slack environment.
- Continuous Training and Enablement: We offer training and enablement programs designed to keep your team up-to-date with the latest features and best practices of Slack. These programs help maximize adoption and effective use of the platform throughout the company.
- Integration Optimization: We work with you to improve and expand Slack integrations with other tools and systems that your company uses. Our goal is to create a more integrated and efficient working ecosystem, thereby maximizing the return on your Slack investment.
- Customization Services: We customize your Slack experience to perfectly fit the needs and preferences of your company. From creating customized workflows to implementing specific features, we ensure that Slack works the way your business needs.